My computer is still in for repair, but so far I am impressed with Craig’s knowledge and care and kindness. Looking forward to working with him more.

Craig was able to repair my MAC book from water damage. Saved me considerable $$$. Would use and recommend their services again!!!

Great service at a fair price, hats off to the geeks! Spent many hours with my pc, diagnosed and installed updated software.

Very simple operation on the second floor of a great antique shop. Save the over whelming swarm of employees in blue shirts, table tops full of the lastest gagets, and a bar full of young cocky techs that diagnose your computer using a 30 second test. Craig has been working on Apple computers since the company's infancy. He has competitive prices and fixed my display issue on my MacBook in one business day, without the need to send my computer off for an indefinite amount of time as the Apple Store would have done. Although Macs are his specialty, he is also able to help with all makes and models as well. I'll definitely keep Craig, and The Eldest Geek, in mind for my future computer needs. Highly recommend!

I am writing this review from the laptop, 2 months after it got fixed with Craig the Eldest Geek.
My macbook pro graphics failed and it never booted… it stopped at the grey screen and nothing happens.. When I took to apple store, they refused to work on it as my laptop is customized with an SSD drive in place of the optical drive. Craig took the laptop for fix, and he took his time, but gave it with the perfect fix that I didn't have to look back.
btw he also fixed my iPad2 where the power button was not working..
For mac support, he is the go-to person and you won't regret..

Also it is good to know that he sells pre-used/refurbished computers at affordable prices at the desired configurations.. I would consider buying from him for my next computer needs based on the trust he earned..

Definitely would recommend the Eldest Geek. I actually gave Mr. Baker a two fold project – transfer files from my old laptop to a new laptop then also try to fix the old laptop with the cooling fan error. I couldn’t get the old computer to move past the error message – it would just shut down. I needed the files to work on my college course. Even though it was New Year’s Day, Mr. Baker made himself available to transfer the files within an hour of dropping it off. He communicated throughout the process. He also suggested a better virus protection and loaded it up. Currently he is assessing the status of the old lap and preparing the free estimate on the repair costs.

I recently had my McBook trackpad replaced by the Eldest Geek. I was very satisfied with their work. Not many shops were opened during the shutdown but I'm glad I was able to find them and get my MacBook running again. Thanks Craig!

Work was quick and just as promised. Very satisfied and will return next time I need work done on my computer!

Somehow I completely messed up my Windows 7 operating system on my old Lenovo T430 Thinkpad. Even though I have many years of experience as a web developer, I had no clue how to fix this. I researched as much as I could, but clearly fixing operating systems on laptops is not my forte. Ihad actually bought a laptop from Craig back in October, which is lightning fast, and it was backed by Craig, so Iknew I was getting the real deal. Unfortunately, I haven't had a lot of time to play with, as I couldn't bring it with me to Mexico. For this laptop issue, Craig was able to perform a repair on the operating system and it took about 2 hours to complete. Craig and Alex have the most experience thanany other technician in Washington DC, and I wouldn't even think about bringing my computer to anyone else.

Very happy and pleased with his service. a person with great knowledge on Mac computers and very affordable. by telling him the noise That my computer Was making he knew what was wrong with it . Now he is he my computer doctor :0)

My computer was fixed in a timely manner and it works.

Amazing service! Great communication. Hes so awesome even offered to deliver it to me because of my crazy schedule!

Craig quickly identified the problem with my Gateway and fixed it at a very reasonable price. He went further to recommend technical fixes to prevent future problems, many of which I could do for free, and even offered solid advice on possible future tech purchases. I plan to use him as my go-to guy for all tech needs.

Can’t thank them enough for fixing my 2011 MBP GPU. Apple would not touch it. And tons of scammers out there wanting you to send your machine in only to find out people never get them back… went here to their store front and they turned it around in a week saving me $2000 on a new one. Running great. Thanks a ton guys! Highly recommend. I’ll be back.

I am a small business owner and had some trouble with my main computer at work and I was going to miss payroll for my staff as well as not be able to fill a customer's order and Craig and his team saved the day! I am in home improvement and computers are my area of comfort. Craig took his time to help me understand what was happening and what he could do. His price was the best around and I am glad to have found them! I came to the shop and the staff put other things they had going on hold to help me and a few minutes later my computer was fixed! This team gets an A+ across the board! I will use them for all my computer needs! Craig is also helping me put together a website at extremely reasonable price!

Don't be fooled by this business nestled in an antique store. The owner has saved my computer, hubby's laptop and even a phone. The office is closed on Tuesdays. If you don't mind allowing permission to access remotely, you can have your laptop analyzed while you are still at home. The employees are honest and diligent.

He hasn’t actually worked on my computer, yet. We’re setting up an appointment.

Great service, very knowledgable, has kept me and my family from wasting money on waisted repairs and sold us used computers which have and are still serving us well. When I’m in a computer pinch, craig is the first person I go to.

Craig fixed my MacBook Pro after it sustained water damage. My screen’s backlight was not working and he replaced the logic board and had it back to me within a week, and charged a reasonable price – much less than Apple. Also, Craig is the only person I found that can do hardware in the entire D.C. area. The trip from Foggy Bottom to Alexandria was worth it. He took all my calls and thoroughly explained what was going on at all stages of the repair. I would recommend Craig to anyone. Thanks Craig!

Alex is so personable and knowledgeable. He fixed my desktop iMac, gave me a tutorial in the new operating system, and charged me much less than Apple would have. 2 thumbs up. 5 stars. And the antique shop is a blast, too.

My wife spilled tea on her new top-of-the-line Retina Macbook, and it fried. Talking with geeks at Apple and Microcenter, the best they could offer was a "deal" on a new machine, and my $3,000 down the drain. Saturday at 6:30 PM I called Craig (the Chief Eldest Geek), not expecting much. He said, "bring it by and let's have a look". Hidden on the second floor of an antique shop (think of movies Wizard of Oz and Gremlins), elbowed between floor-to-ceiling stacks of computers, was the man himself. Craig dropped the bottom cover and showed me how the liquid had gotten deep into the chassis, under the logic board and power supply. Craig said he could fix it, "no doubt" and gave me an estimate, which although steep, was worth it to resurrect my wife's computer (and my wife). It took quite a bit of doing, and he had to replace a handful of logic board components, but sonovagun, Craig did get that machine back up. At home I found that the charging circuit still wasnt working right, and gave it back to Craig for more work at no extra charge (he considered it part of the first repair). This time he got it right; Craig promised that my Mac would be "100% as good as new", and this time it was. MEANWHILE… I had my old spare Macbook die on me ("kernel panic"), conveniently the day my Retina machine was ready for pickup. so I brought it with me. Craig's stepson Alex was holding the fort. Alex popped the cover off and within 30 seconds confirmed that the RAM card was bad. He found a good card in another machine of similar vintage in the pile, slid the good card into my machine and it was back up, with twice the RAM it had originally. I almost had to argue with Alex to take the money for the second repair, which was a very reasonable price. In case you have doubts, these guys are the real deal. Dont let the antique store put you off, these guys have the know-how, tools, and test equipment to do very complex component-level repairs that even Apple doesnt do. And BTW, young Alex has proven to be quite the geek himself! I FINALLY have somewhere to bring my Apple products for expert, old-fashioned REPAIR! Thanks, guys.

Craig is now my go-to guy for IT support and computer needs. He took the time to answer all of my questions, offers quality work at a very reasonable price, and offers the products/services – along with the support and know-how – that my small business needs. Highly recommend!

This place is in an antique mall, so my expectation of a hi tech atmosphere were put to the test.

That said, these folks did exactly what they said they were going to do and did not charge me an arm and a leg. They even found an oddball issue with my computer and fixed that for free.

I've been there a few times now and can say that they are honest and knowledgeable. I've never gone away feeling like I'd been ripped off (which I cannot say about a certain big box extablishment that took me for $300+).

I recommend them whole heartedly.

These guys were awesome!!! They gave me top dollar for my broken macbook and sold me an even better replacement. They really are apple experts and I would definitely recommend them to anyone that either needs their apple computer/laptop fixed or looking to buy one. Steller customer service!!!

I’d done business with Craig remotely. I needed to pickup a laptop from him, and my 2011 iMac needed some updates. The laptop was ready when I got there. The memory upgrade was done VERY quickly. The system “slowness” was due to the fact that my internal hard drive had some problems. The drive was replaced very quickly. They installed Yosemite on it, and all I had to was use my Time Machine backup to restore my data. These guys know their stuff, they’ve been at it for a LONG time. They have parts there, so some repairs (as mine) can be done while you wait. They have comfortable chairs to sit in, and many interesting things (including all kinds of vintage computer gear) to look at while you wait.

Craig did an outstanding job of repairing my Mac in a very timely fashion. He is knowledgable and efficient. I really appreciated his expertise. I highly recommend him.

MacBookPro was unresponsive. They installed a new battery at a very reasonable price and were extremely knowledgeable and pleasant. I highly recommend them. .