Craig diagnosed my MacBook Air free of charge and once the issues had been explained to me, he then let me know all of my options for repair. Because my… read moreCraig diagnosed my MacBook Air free of charge and once the issues had been explained to me, he then let me know all of my options for repair. Because my computer was already several years old, I had some questions about repairing it versus replacing it with a new one. Craig helped me weigh my options, and ultimately we decided to switch my hard drive into a used MacBook Air of the same year that he had in the shop. At no point during this process did I feel as though his primary interest was to get money out of me. I would recommend them to anyone in need of a computer repair! read less

Craig quickly identified the problem with my Gateway and fixed it at a very reasonable price. He went further to recommend technical fixes to prevent future problems, many of… read moreCraig quickly identified the problem with my Gateway and fixed it at a very reasonable price. He went further to recommend technical fixes to prevent future problems, many of which I could do for free, and even offered solid advice on possible future tech purchases. I plan to use him as my go-to guy for all tech needs. read less

Craig was able to fix my laptop in a day, no hourly charge though it was not an easy fix, I highly recommend The Eldest Geek. Price was… read moreCraig was able to fix my laptop in a day, no hourly charge though it was not an easy fix, I highly recommend The Eldest Geek. Price was very reasonable. They can fix any computer problem ! read less

I was in search of hard drive rails that would fit my custom PC and hold my hard drive in place. Though they didn't have them (they don't seem to… read moreI was in search of hard drive rails that would fit my custom PC and hold my hard drive in place. Though they didn't have them (they don't seem to be available anywhere), the gentleman brainstormed different solutions and suggestions and presented an alternative solution using screws, which although the original intention couldn't work, I was able to use those screws in a different manner to secure my hard drive. So ultimately, problem solved! Great service. read less

Have an older iMac I wanted to repair and he was the only person who would work with me. He gave me honest feedback and a variety of options on… read moreHave an older iMac I wanted to repair and he was the only person who would work with me. He gave me honest feedback and a variety of options on how I wanted to proceed with estimates and pros/cons for each. This gent is now my go-to repair man for all computer issues. read less

I messed up my iMac by thinking it would be easy to swap out my hard drive for an SSD. Everything went well, until it didn't… My display stopped working… read moreI messed up my iMac by thinking it would be easy to swap out my hard drive for an SSD. Everything went well, until it didn't… My display stopped working and the hard drive wasn't detected.These guys know what they are doing and kept in the loop throughout the entire process. I'll definitely bring my Apple products here from now on. Take your Mac to the Apple Store if you want to pay double (if not more), The Eldest Geek has earned my highest respect. Job well done gentlemen! read less

Amazing service! Great communication. Hes so awesome even offered to deliver it to me because of my crazy schedule!

Craig was amazing. Quality work and quick! I will be taking all of my computers to him when they need fixing. He really knows computers! I have a macbook air… read moreCraig was amazing. Quality work and quick! I will be taking all of my computers to him when they need fixing. He really knows computers! I have a macbook air and the screen was completely removed from the keyboard. He was able to fix it the same day and it works it perfectly now! His prices are also extremely reasonable. Craig was a pleasure and to talk to and I really appreciate his work. read less

Excellent experience- my HP laptop died & after assessing the situation, they were able to sell me another laptop & transfer my data. I'm so happy to have discovered them,… read moreExcellent experience- my HP laptop died & after assessing the situation, they were able to sell me another laptop & transfer my data. I'm so happy to have discovered them, now I know where to go for tech solutions. read less

The Top Tech team was very knowledgeable and professional. They were able to quickly identify the problem and provide an accurate quote. They replaced my son’s Mac-book Pro monitor in… read moreThe Top Tech team was very knowledgeable and professional. They were able to quickly identify the problem and provide an accurate quote. They replaced my son’s Mac-book Pro monitor in just a few days and provided us a 6 month warranty. We went to several repair companies prior to using thumbtack to locate a viable tech. I am very pleased with the outcome and I highly recommend this business. read less

The service was completed quickly and efficiently. The technician listened carefully to our computer issue. Great option for computer repairs!

My computer is still in for repair, but so far I am impressed with Craig’s knowledge and care and kindness. Looking forward to working with him more.

I am writing this review from the laptop, 2 months after it got fixed with Craig the Eldest Geek. My macbook pro graphics failed and it never booted… it stopped… read moreI am writing this review from the laptop, 2 months after it got fixed with Craig the Eldest Geek. My macbook pro graphics failed and it never booted… it stopped at the grey screen and nothing happens.. When I took to apple store, they refused to work on it as my laptop is customized with an SSD drive in place of the optical drive. Craig took the laptop for fix, and he took his time, but gave it with the perfect fix that I didn't have to look back. btw he also fixed my iPad2 where the power button was not working..For mac support, he is the go-to person and you won't regret..Also it is good to know that he sells pre-used/refurbished computers at affordable prices at the desired configurations.. I would consider buying from him for my next computer needs based on the trust he earned.. read less

He hasn’t actually worked on my computer, yet. We’re setting up an appointment.

They have been in constant contact with me about the repair job.

These guys are great. I brought them a laptop with a broken power button (which wouldn’t turn on). They figured out the problem (which was something else) and fixed… read moreThese guys are great. I brought them a laptop with a broken power button (which wouldn’t turn on). They figured out the problem (which was something else) and fixed it promptly, and for a very fair fee that was much less than buying a new laptop. They are located in Mount Vernon but don’t let that scare you if you are in Arlington – they also do house calls. They provide a six-month warranty on any repair. They fix any desktop or laptop, including Macs. They can open the case, figure it out, and fix it (including repairs that involve soldering). Their affiliate, Orlogic Repairs, does logic board repairs. If your laptop RAM or storage is upgradable, they also do that. TopTech also has used laptops (Mac and PC), which also have a 6-month warranty. Unlike the used laptops on eBay, Amazon Warehouse or Craigslist, with these laptops you know what you are getting and there is someone who will fix it for free if there are problems. read less

Highly recommended! Great prices for the work provided. Very informative and recommended programs to enhance performance.

These guys were awesome!!! They gave me top dollar for my broken macbook and sold me an even better replacement. They really are apple experts and I would definitely recommend… read moreThese guys were awesome!!! They gave me top dollar for my broken macbook and sold me an even better replacement. They really are apple experts and I would definitely recommend them to anyone that either needs their apple computer/laptop fixed or looking to buy one. Steller customer service!!! read less

I’d done business with Craig remotely. I needed to pickup a laptop from him, and my 2011 iMac needed some updates. The laptop was ready when I got there. The… read moreI’d done business with Craig remotely. I needed to pickup a laptop from him, and my 2011 iMac needed some updates. The laptop was ready when I got there. The memory upgrade was done VERY quickly. The system “slowness” was due to the fact that my internal hard drive had some problems. The drive was replaced very quickly. They installed Yosemite on it, and all I had to was use my Time Machine backup to restore my data. These guys know their stuff, they’ve been at it for a LONG time. They have parts there, so some repairs (as mine) can be done while you wait. They have comfortable chairs to sit in, and many interesting things (including all kinds of vintage computer gear) to look at while you wait. read less

Craig is now my go-to guy for IT support and computer needs. He took the time to answer all of my questions, offers quality work at a very reasonable price,… read moreCraig is now my go-to guy for IT support and computer needs. He took the time to answer all of my questions, offers quality work at a very reasonable price, and offers the products/services – along with the support and know-how – that my small business needs. Highly recommend! read less

He transferred all data from a damaged computer to a new computer. He did it while I waited. I was thoroughly pleased with the results.

Craig was able to repair my MAC book from water damage. Saved me considerable $$$. Would use and recommend their services again!!!

My computer was fixed in a timely manner and it works.

These guys are great. If you still value the importance of supporting family businesses and appreciate years of experience that these guys have, then this is the place to go… read moreThese guys are great. If you still value the importance of supporting family businesses and appreciate years of experience that these guys have, then this is the place to go with your computer problems. They were quick at diagnosing the problem with my laptop, finding a solution, fixing the problem, explaining everything (and more), and charging a very reasonabe fee. You can't go wrong with avoiding big chain store shops and going with these guys instead. read less

Alex is so personable and knowledgeable. He fixed my desktop iMac, gave me a tutorial in the new operating system, and charged me much less than Apple would have. 2… read moreAlex is so personable and knowledgeable. He fixed my desktop iMac, gave me a tutorial in the new operating system, and charged me much less than Apple would have. 2 thumbs up. 5 stars. And the antique shop is a blast, too. read less

I used The Eldest Geek guys for several items including an HP laptop and an iPod Touch and I am very impressed with not only their capabilities as computer experts… read moreI used The Eldest Geek guys for several items including an HP laptop and an iPod Touch and I am very impressed with not only their capabilities as computer experts but also their integrity and reliability. The Eldest Geek guys were easy to find: their shop is on the 2nd floor inside the Mount Vernon Antique Store at 8101 Richmond Hwy in Alexandria. That might sound unusual to some, but when you see their simple set-up, it makes a lot of sense since they are keeping their overhead costs super low. Parking is ample on either side of the building. Turning left out of there onto Richmond Hwy is not recommended by me, but there is a convenient street behind the building that moots the need to do so. FYI: they are closed on Tuesdays, but open every other day, including Saturdays and Sundays. The Geek guys have excellent customer service and make sure you and they are on the same page about what service is being done. They are very forthcoming/honest about whether your computer is worth updating/pouring money into, which was much appreciated coming from someone who has poured way too much money into cars and boats that were well past their prime. They quoted me a reasonable price and a quick completion-of-services timeframe which were met accordingly. My HP laptop was swamped with malware/adware/u-name-it-ware and it needed to be wiped clean and restored to its beginning functionality and, this time, have the proper and most-up-to-date anti-wares installed to help keep most–of course, not all since the expert malware producers out in the world are ever-clever and quite productive–of the bad-wares at bay. They explained very clearly what the best antiwares were for that type of laptop and I went with their recommendations. The laptop is being dedicated to playing Minecraft, Clash of Clans, etc and many other seemingly badware-magnet games/apps/etc someone wants to play and all of it is up and running smoothly. As for the iPod Touch, we were locked out for a number of days due to failed password attempts and, on top of that, I wasn’t sure if it was worth keeping. The Geek guys clearly explained the value it still had and it was ideal for the purposes I needed it for and it was fixed on the spot and is performing its functions ideally. The Eldest Geek is a business that we will be using and recommending from now on. read less

Great service at a fair price, hats off to the geeks! Spent many hours with my pc, diagnosed and installed updated software.