Definitely would recommend the Eldest Geek. I actually gave Mr. Baker a two fold project – transfer files from my old laptop to a new laptop then also try to fix the old laptop with the cooling fan error. I couldn’t get the old computer to move past the error message – it would just shut down. I needed the files to work on my college course. Even though it was New Year’s Day, Mr. Baker made himself available to transfer the files within an hour of dropping it off. He communicated throughout the process. He also suggested a better virus protection and loaded it up. Currently he is assessing the status of the old lap and preparing the free estimate on the repair costs.

Craig quickly identified the problem with my Gateway and fixed it at a very reasonable price. He went further to recommend technical fixes to prevent future problems, many of which I could do for free, and even offered solid advice on possible future tech purchases. I plan to use him as my go-to guy for all tech needs.

Responded quicker than I could put my phone down. We also ready to get the job done. Highly recommended!

My wife spilled tea on her new top-of-the-line Retina Macbook, and it fried. Talking with geeks at Apple and Microcenter, the best they could offer was a "deal" on a new machine, and my $3,000 down the drain. Saturday at 6:30 PM I called Craig (the Chief Eldest Geek), not expecting much. He said, "bring it by and let's have a look". Hidden on the second floor of an antique shop (think of movies Wizard of Oz and Gremlins), elbowed between floor-to-ceiling stacks of computers, was the man himself. Craig dropped the bottom cover and showed me how the liquid had gotten deep into the chassis, under the logic board and power supply. Craig said he could fix it, "no doubt" and gave me an estimate, which although steep, was worth it to resurrect my wife's computer (and my wife). It took quite a bit of doing, and he had to replace a handful of logic board components, but sonovagun, Craig did get that machine back up. At home I found that the charging circuit still wasnt working right, and gave it back to Craig for more work at no extra charge (he considered it part of the first repair). This time he got it right; Craig promised that my Mac would be "100% as good as new", and this time it was. MEANWHILE… I had my old spare Macbook die on me ("kernel panic"), conveniently the day my Retina machine was ready for pickup. so I brought it with me. Craig's stepson Alex was holding the fort. Alex popped the cover off and within 30 seconds confirmed that the RAM card was bad. He found a good card in another machine of similar vintage in the pile, slid the good card into my machine and it was back up, with twice the RAM it had originally. I almost had to argue with Alex to take the money for the second repair, which was a very reasonable price. In case you have doubts, these guys are the real deal. Dont let the antique store put you off, these guys have the know-how, tools, and test equipment to do very complex component-level repairs that even Apple doesnt do. And BTW, young Alex has proven to be quite the geek himself! I FINALLY have somewhere to bring my Apple products for expert, old-fashioned REPAIR! Thanks, guys.

Personable, honest, timely, great to do business with

These guys are great. I brought them a laptop with a broken power button (which wouldn’t turn on). They figured out the problem (which was something else) and fixed it promptly, and for a very fair fee that was much less than buying a new laptop.

They are located in Mount Vernon but don’t let that scare you if you are in Arlington – they also do house calls.

They provide a six-month warranty on any repair.

They fix any desktop or laptop, including Macs. They can open the case, figure it out, and fix it (including repairs that involve soldering). Their affiliate, Orlogic Repairs, does logic board repairs.

If your laptop RAM or storage is upgradable, they also do that.

TopTech also has used laptops (Mac and PC), which also have a 6-month warranty. Unlike the used laptops on eBay, Amazon Warehouse or Craigslist, with these laptops you know what you are getting and there is someone who will fix it for free if there are problems.

Craig was able to fix my laptop in a day, no hourly charge though it was not an easy fix, I highly recommend The Eldest Geek. Price was very reasonable. They can fix any computer problem !

These guys are great. If you still value the importance of supporting family businesses and appreciate years of experience that these guys have, then this is the place to go with your computer problems. They were quick at diagnosing the problem with my laptop, finding a solution, fixing the problem, explaining everything (and more), and charging a very reasonabe fee. You can't go wrong with avoiding big chain store shops and going with these guys instead.

I messed up my iMac by thinking it would be easy to swap out my hard drive for an SSD. Everything went well, until it didn't… My display stopped working and the hard drive wasn't detected.

These guys know what they are doing and kept in the loop throughout the entire process. I'll definitely bring my Apple products here from now on. Take your Mac to the Apple Store if you want to pay double (if not more), The Eldest Geek has earned my highest respect. Job well done gentlemen!

Amazing! I spilled (well my dog did) water on my computer. They actually gave me a trade-in for a better computer for a very low price, and had everything done, within two hours. This saved my life for a presentation. (I now live in Alexandria even though profile says CA.)

I was in search of hard drive rails that would fit my custom PC and hold my hard drive in place. Though they didn't have them (they don't seem to be available anywhere), the gentleman brainstormed different solutions and suggestions and presented an alternative solution using screws, which although the original intention couldn't work, I was able to use those screws in a different manner to secure my hard drive. So ultimately, problem solved! Great service.

America needs more businesses like this-people who know what they are doing and who care about their customers.

Craig and Alex are masters of computer repair. I've been using computers since the late 1970s, and these guys are the absolute real deal. In addition to their expertise, they are very friendly, and they make customers feel right at home in their shop.

You don't need any other company to fix your computer. I've dealt with them several times, ALWAYS with positive results. Their fees are MORE than reasonable and their work is of the HIGHEST possible standard-it doesn't get any better than that!

Great job, I could drive one hour again just to have Craig work again, totally worth it. Honest and very responsible.

Very knowledgeable.

They have been in constant contact with me about the repair job.

I recently had my McBook trackpad replaced by the Eldest Geek. I was very satisfied with their work. Not many shops were opened during the shutdown but I'm glad I was able to find them and get my MacBook running again. Thanks Craig!

I am writing this review from the laptop, 2 months after it got fixed with Craig the Eldest Geek.
My macbook pro graphics failed and it never booted… it stopped at the grey screen and nothing happens.. When I took to apple store, they refused to work on it as my laptop is customized with an SSD drive in place of the optical drive. Craig took the laptop for fix, and he took his time, but gave it with the perfect fix that I didn't have to look back.
btw he also fixed my iPad2 where the power button was not working..
For mac support, he is the go-to person and you won't regret..

Also it is good to know that he sells pre-used/refurbished computers at affordable prices at the desired configurations.. I would consider buying from him for my next computer needs based on the trust he earned..

After several weeks of the screen on my laptop occasionally flickering when initially turning the computer on, the screen went completely black. The laptop would still power on but I was unable to see anything on the screen. After doing some trouble shooting I realized that I would need a professional to diagnose and fix the problem. I contacted a few local computer repair companies and Craig was the first person who had an available appointment. Craig spoke to me over the phone and provided some initial thoughts as to what might be causing the problem. He told me I could bring the laptop in and he would take a look and provide a free estimate of how much the repairs would cost. I spoke with Craig a few hours after dropping the computer off and he informed me that he had determined that the screen on the laptop needed to be replaced (approximate cost = $150.) He said he would check to see if he had a replacement screen in stock and could have the computer fixed and ready for pick up on Wednesday, if that would work for me. (I dropped the laptop off on Monday at 11 a.m. Craig’s company is closed on Tuesdays.) I explained that I was unavailable on Wednesday and, if possible, would really appreciate it if there was any way that the repair could be made ASAP so I could pick up the computer later on Monday. Craig said he would try to get it finished so I could pick up the computer later that day. Craig called at 4:30 on Monday – the same day I dropped off the computer – to let me know that the laptop screen had been replaced and the laptop was ready for pick up. Craig replaced the laptop screen and I am now able to fully use the laptop again. Very quick and affordable service with straightforward communication as to what to expect with regard to timing and price.

Fast efficient and honest

Staff is very customer service oriented.

Got my computer fixed in two days

I used The Eldest Geek guys for several items including an HP laptop and an iPod Touch and I am very impressed with not only their capabilities as computer experts but also their integrity and reliability. The Eldest Geek guys were easy to find: their shop is on the 2nd floor inside the Mount Vernon Antique Store at 8101 Richmond Hwy in Alexandria. That might sound unusual to some, but when you see their simple set-up, it makes a lot of sense since they are keeping their overhead costs super low. Parking is ample on either side of the building. Turning left out of there onto Richmond Hwy is not recommended by me, but there is a convenient street behind the building that moots the need to do so. FYI: they are closed on Tuesdays, but open every other day, including Saturdays and Sundays. The Geek guys have excellent customer service and make sure you and they are on the same page about what service is being done. They are very forthcoming/honest about whether your computer is worth updating/pouring money into, which was much appreciated coming from someone who has poured way too much money into cars and boats that were well past their prime. They quoted me a reasonable price and a quick completion-of-services timeframe which were met accordingly. My HP laptop was swamped with malware/adware/u-name-it-ware and it needed to be wiped clean and restored to its beginning functionality and, this time, have the proper and most-up-to-date anti-wares installed to help keep most–of course, not all since the expert malware producers out in the world are ever-clever and quite productive–of the bad-wares at bay. They explained very clearly what the best antiwares were for that type of laptop and I went with their recommendations. The laptop is being dedicated to playing Minecraft, Clash of Clans, etc and many other seemingly badware-magnet games/apps/etc someone wants to play and all of it is up and running smoothly. As for the iPod Touch, we were locked out for a number of days due to failed password attempts and, on top of that, I wasn’t sure if it was worth keeping. The Geek guys clearly explained the value it still had and it was ideal for the purposes I needed it for and it was fixed on the spot and is performing its functions ideally. The Eldest Geek is a business that we will be using and recommending from now on.

Craig fixed my MacBook Pro after it sustained water damage. My screen’s backlight was not working and he replaced the logic board and had it back to me within a week, and charged a reasonable price – much less than Apple. Also, Craig is the only person I found that can do hardware in the entire D.C. area. The trip from Foggy Bottom to Alexandria was worth it. He took all my calls and thoroughly explained what was going on at all stages of the repair. I would recommend Craig to anyone. Thanks Craig!

Very simple operation on the second floor of a great antique shop. Save the over whelming swarm of employees in blue shirts, table tops full of the lastest gagets, and a bar full of young cocky techs that diagnose your computer using a 30 second test. Craig has been working on Apple computers since the company's infancy. He has competitive prices and fixed my display issue on my MacBook in one business day, without the need to send my computer off for an indefinite amount of time as the Apple Store would have done. Although Macs are his specialty, he is also able to help with all makes and models as well. I'll definitely keep Craig, and The Eldest Geek, in mind for my future computer needs. Highly recommend!

Great service, very knowledgable, has kept me and my family from wasting money on waisted repairs and sold us used computers which have and are still serving us well. When I’m in a computer pinch, craig is the first person I go to.

They gave me a free diagnosis and a very reasonable estimate to fix my gaming computer. This is my first time giving a review to anyone. I felt so compelled to do so bc they are awesome. Dont let their location fool you. If you have a computer problem take it there and you will not be disappointed. They go way beyond just fixing your computer!

Great service at a fair price, hats off to the geeks! Spent many hours with my pc, diagnosed and installed updated software.

These guys were awesome!!! They gave me top dollar for my broken macbook and sold me an even better replacement. They really are apple experts and I would definitely recommend them to anyone that either needs their apple computer/laptop fixed or looking to buy one. Steller customer service!!!

Craig did an excellent job diagnosing the issue – when my computer proved not to be worth fixing, he sold me a better used one for cheap, and spent hours setting it up and transferring over my data for no extra charge! Would highly recommend.