Don’t be fooled by his lack of a storefront. He is the real deal and you will feel lucky and glad you found him. After a liquid spill… read moreDon’t be fooled by his lack of a storefront. He is the real deal and you will feel lucky and glad you found him. After a liquid spill on my MacBook Pro 2012 model I went to MicroCenter � did not even consider the high priced Apple store. Microcenter wanted $70 just to check it out and the repair would take at least 3 to 5 days. Granted in the unibody Mac the keyboard is actually the bottom layer and is viewed as a “difficult repair.” (I am an electrical engineer and considered doing it myself)

Craig took the case off while I was waiting and diagnosed that it was just the keyboard, no liquid damage to logic boards. I left the laptop and shortly after I got home Craig called to say it was ready for pickup. I could have just had a long lunch and saved on travel time. The MacBook works great, but if there was a problem he guarantees his work. He replaced only what was needed so the material cost is low and his low overhead keeps costs at a relative bargain. In these days of mostly disappointing service Craig was one of the few good experiences I have had with service in a long time. read less

I was in search of hard drive rails that would fit my custom PC and hold my hard drive in place. Though they didn't have them (they don't seem to… read moreI was in search of hard drive rails that would fit my custom PC and hold my hard drive in place. Though they didn't have them (they don't seem to be available anywhere), the gentleman brainstormed different solutions and suggestions and presented an alternative solution using screws, which although the original intention couldn't work, I was able to use those screws in a different manner to secure my hard drive. So ultimately, problem solved! Great service. read less

So this is going to be a long story. TL;DR: Had a really hard hardware problem, Craig and the gang fixed it and went out of their way to see… read moreSo this is going to be a long story. TL;DR: Had a really hard hardware problem, Craig and the gang fixed it and went out of their way to see to it I got my computer back in perfect condition.A little while back, I had an HP Probook stop accepting a charge. Simple power supply swap, right? So I tried to fix it myself. That did not help, and actually, chances are excellent that I probably caused greater issues. Some weeks prior, I had noticed in a local antique mall that there was a computer repair and retail store that had setup shop inside. Not where you'd guess a computer repair place would be, but I had spoken to them about an unrelated issue a couple weeks before my issue and they were helpful. I brought my Probook in and they gave me a quote range that was very reasonable that slid based on what was damaged. The specific model is not the most common, so parts are hard to get.Time went by and I was using a backup computer. The guys contacted me and said the computer was ready. I was out of the country at the time, so they held it. When I got back, I paid them for the work and hardware, brought it home, and apparently their hardware supplier gave them an inferior version of the hardware originally in the Probook. It worked, but the performance suffered. I brought it back, and they were able to take it despite my initial delay in picking up. They looked for another component, it was shipped, and it was DOA. So now we have had bad luck with 2 components. Finally, 3rd time, they got a vendor who supplied the correct part, they swapped everything over, and then SENT the computer cross country to me because I was/am not in Alexandria, now.So to recap, for a great price on what the original job was, they found the problem, fixed the problem, replaced a bad component, replaced another bad component, then sent the computer cross country to California. The computer is operating as if it were new, and Craig and his team were communicative and helpful every step of the way. I highly recommend The Eldest Geek to anyone with a potentially difficult computer issue. They warranty their work, they know what they're doing, and I believe they also sell all sorts of computers and accessories if you're in the market, all at very, very reasonable prices. read less

They do communicate & follow up with stuff, which is good.

Highly recommended! Great prices for the work provided. Very informative and recommended programs to enhance performance.

My macbook pro 2011’s logic board died, and of course apple failed to notify people they were fixing it for free up until literally this year. Craig worked on the… read moreMy macbook pro 2011’s logic board died, and of course apple failed to notify people they were fixing it for free up until literally this year. Craig worked on the repair, and while at it also upgraded my RAM and hardrive to an SSD for a very reasonable price. It roars like a lion now, couldnt be happier. Basically got a brand new mac for a quarter of the price

For mac issues, definitely reach out to this shop. read less

Professional, friendly and quick. The best part: very affordable and knowledgeable! Good alternative to the Apple Store!

Thank you kindly, your service and knowledge would have been unmatched by any other…I was pleased with my experience.

Personable, honest, timely, great to do business with

The Hard Drive went bad on my 1 1/2 year old desktop. I took it to Craig (Oldest Geek) on a Friday and I had it back on Saturday. All… read moreThe Hard Drive went bad on my 1 1/2 year old desktop. I took it to Craig (Oldest Geek) on a Friday and I had it back on Saturday. All my documents were saved and retrieved for me. Super fast and professional service. Awesome job..A+ Rating. Thank you read less

Amazing service! Great communication. Hes so awesome even offered to deliver it to me because of my crazy schedule!

He hasn’t actually worked on my computer, yet. We’re setting up an appointment.

Craig did an excellent job diagnosing the issue – when my computer proved not to be worth fixing, he sold me a better used one for cheap, and spent hours… read moreCraig did an excellent job diagnosing the issue – when my computer proved not to be worth fixing, he sold me a better used one for cheap, and spent hours setting it up and transferring over my data for no extra charge! Would highly recommend. read less

Originally, I took my Macbook Air to a different business, and after they told me it wasn't fixable, Craig said he could handle it! When I brought it in, he… read moreOriginally, I took my Macbook Air to a different business, and after they told me it wasn't fixable, Craig said he could handle it! When I brought it in, he opened the laptop directly in front of me, showed me the water damage that I hadn't seen on my own, and was extremely helpful/knowledgeable. I enjoyed listening to him tell me stories while he assessed my broken laptop, and in the end, he gave me an excellent deal! The next time I have computer troubles (hopefully not anytime soon), I know where to come! Thank you, Craig!! read less

The Top Tech team was very knowledgeable and professional. They were able to quickly identify the problem and provide an accurate quote. They replaced my son’s Mac-book Pro monitor in… read moreThe Top Tech team was very knowledgeable and professional. They were able to quickly identify the problem and provide an accurate quote. They replaced my son’s Mac-book Pro monitor in just a few days and provided us a 6 month warranty. We went to several repair companies prior to using thumbtack to locate a viable tech. I am very pleased with the outcome and I highly recommend this business. read less

Excellent experience- my HP laptop died & after assessing the situation, they were able to sell me another laptop & transfer my data. I'm so happy to have discovered them,… read moreExcellent experience- my HP laptop died & after assessing the situation, they were able to sell me another laptop & transfer my data. I'm so happy to have discovered them, now I know where to go for tech solutions. read less

Seems to know his stuff with computers. Fixed my issue quickly.

Craig was amazing. Quality work and quick! I will be taking all of my computers to him when they need fixing. He really knows computers! I have a macbook air… read moreCraig was amazing. Quality work and quick! I will be taking all of my computers to him when they need fixing. He really knows computers! I have a macbook air and the screen was completely removed from the keyboard. He was able to fix it the same day and it works it perfectly now! His prices are also extremely reasonable. Craig was a pleasure and to talk to and I really appreciate his work. read less

The Eldest Geek Guys are honest, reliable computer experts with excellent customer service that fixed both an HP laptop and an iPod Touch for me. Located on the 2nd… read moreThe Eldest Geek Guys are honest, reliable computer experts with excellent customer service that fixed both an HP laptop and an iPod Touch for me. Located on the 2nd floor of Mt Vernon Antique Center might sound unusual, but once you see their simple yet efficient set-up and get quoted an extremely reasonable price for service, you'll understand the value of low overhead costs. For someone that has thrown money at cars and boats that were well past their prime, it was refreshing to get an honest and clear assessment of future use/value of my electronic devices from these guys and then decide whether I wanted them serviced. They answered all my questions and were very straightforward and honest about what options I was looking at with my devices. Both the HP laptop and the iPod Touch still had good use/viability and these guys put them both back to prime working order in less than 24 hours.I wholeheartedly recommend these guys and will only use them in the future to fix my computers/phones/etc.FYI: closed Tuesdays but open every other day including Saturdays and Sundays. Parking is ample on either side of the building and there is a convenient street behind the building to re-enter traffic safely so you don't have to try to make a left turn out onto the highway. read less

I messed up my iMac by thinking it would be easy to swap out my hard drive for an SSD. Everything went well, until it didn't… My display stopped working… read moreI messed up my iMac by thinking it would be easy to swap out my hard drive for an SSD. Everything went well, until it didn't… My display stopped working and the hard drive wasn't detected.These guys know what they are doing and kept in the loop throughout the entire process. I'll definitely bring my Apple products here from now on. Take your Mac to the Apple Store if you want to pay double (if not more), The Eldest Geek has earned my highest respect. Job well done gentlemen! read less

Work was quick and just as promised. Very satisfied and will return next time I need work done on my computer!

Definitely would recommend the Eldest Geek. I actually gave Mr. Baker a two fold project – transfer files from my old laptop to a new laptop then also try… read moreDefinitely would recommend the Eldest Geek. I actually gave Mr. Baker a two fold project – transfer files from my old laptop to a new laptop then also try to fix the old laptop with the cooling fan error. I couldn’t get the old computer to move past the error message – it would just shut down. I needed the files to work on my college course. Even though it was New Year’s Day, Mr. Baker made himself available to transfer the files within an hour of dropping it off. He communicated throughout the process. He also suggested a better virus protection and loaded it up. Currently he is assessing the status of the old lap and preparing the free estimate on the repair costs. read less

GREAT, very patience, return calls and text timely. Very knowledgeable about Windows 7.

In case you're like me and find yourself wondering…hmmm…is this legit? A computer repair shop in the crowded corner of a dilapidated antique mall? Yes, it's legit. I've brought two… read moreIn case you're like me and find yourself wondering…hmmm…is this legit? A computer repair shop in the crowded corner of a dilapidated antique mall? Yes, it's legit. I've brought two separate computers here and had excellent service both times. Once to have fan installed in a Dell all-in-one computer; the other to (ultimately) have a new hard drive installed. Second time took a little longer than either of us expected. (It happens.) But, any time I called for a status update, I got an immediate response and full update. And, even though the job ended up being more extensive than originally thought, they stuck with their estimate. I have recommended this place to neighbors, and happily do so to Yelpers as well. read less

Craig diagnosed my MacBook Air free of charge and once the issues had been explained to me, he then let me know all of my options for repair. Because my… read moreCraig diagnosed my MacBook Air free of charge and once the issues had been explained to me, he then let me know all of my options for repair. Because my computer was already several years old, I had some questions about repairing it versus replacing it with a new one. Craig helped me weigh my options, and ultimately we decided to switch my hard drive into a used MacBook Air of the same year that he had in the shop. At no point during this process did I feel as though his primary interest was to get money out of me. I would recommend them to anyone in need of a computer repair! read less

Alex is so personable and knowledgeable. He fixed my desktop iMac, gave me a tutorial in the new operating system, and charged me much less than Apple would have. 2… read moreAlex is so personable and knowledgeable. He fixed my desktop iMac, gave me a tutorial in the new operating system, and charged me much less than Apple would have. 2 thumbs up. 5 stars. And the antique shop is a blast, too. read less

Great job, I could drive one hour again just to have Craig work again, totally worth it. Honest and very responsible.