Can’t thank them enough for fixing my 2011 MBP GPU. Apple would not touch it. And tons of scammers out there wanting you to send your machine in only to find out people never get them back… went here to their store front and they turned it around in a week saving me $2000 on a new one. Running great. Thanks a ton guys! Highly recommend. I’ll be back.

Let me keep this simple: based on my experience, Craig will 1) fix your computer, no matter what the problem is, 2) do a better job than Best Buy’s “Geek Squad” for a fraction of the price, and 3) let you know ahead of time exactly how he will fix it and give you an estimate that will have you smiling. I have found the computer guy for all of my computers!

Definitely would recommend the Eldest Geek. I actually gave Mr. Baker a two fold project – transfer files from my old laptop to a new laptop then also try to fix the old laptop with the cooling fan error. I couldn’t get the old computer to move past the error message – it would just shut down. I needed the files to work on my college course. Even though it was New Year’s Day, Mr. Baker made himself available to transfer the files within an hour of dropping it off. He communicated throughout the process. He also suggested a better virus protection and loaded it up. Currently he is assessing the status of the old lap and preparing the free estimate on the repair costs.

Craig was able to repair my MAC book from water damage. Saved me considerable $$$. Would use and recommend their services again!!!

Great service at a fair price, hats off to the geeks! Spent many hours with my pc, diagnosed and installed updated software.

I will be returning to Top Tech for any future computer problems and recommending their services to anyone having issues.

About a month ago, I woke up one morning unable to power on my 4-5 year old laptop. Having a Geek Squad service coverage, I first took it to Best Buy to have them take a look. A costly, risky solution was offered, but I wasn’t fully convinced it was the only option.

After doing some research, I found Top Tech/The Eldest Geek and, impressed by reviews, decided to give them a call. I spoke with Alex, and after describing my problem and giving him my model information, he immediately gave me 3 or 4 possible issues that could be preventing my computer to start. It was evident that this guy knew his “you know what,” so I took a ride out to the Top Tech offices the next day for a free diagnostic.

In about 5 minutes, Alex found what the issue was and gave me an estimate, which would be for the actual work only and not a part that needed to be replaced. A few days later, he called and said it was all ready to go. The computer is now running better than before and Alex even replaced some loose screws free of charge, so it feels sturdier as well. All of this was done at a fraction of what Geek Squad was suggesting, which I’m not even sure would have worked and kept my data intact – something I stressed the importance of to Alex.

Since having this repair, I have also turned to Top Tech to complete a data transfer and replace a broken screen on my brother’s laptop. If you’re having a problem and feel like all hope is lost, give Top Tech a call. Their services helped me to avoid a major business and personal setback.

My wife spilled tea on her new top-of-the-line Retina Macbook, and it fried. Talking with geeks at Apple and Microcenter, the best they could offer was a "deal" on a new machine, and my $3,000 down the drain. Saturday at 6:30 PM I called Craig (the Chief Eldest Geek), not expecting much. He said, "bring it by and let's have a look". Hidden on the second floor of an antique shop (think of movies Wizard of Oz and Gremlins), elbowed between floor-to-ceiling stacks of computers, was the man himself. Craig dropped the bottom cover and showed me how the liquid had gotten deep into the chassis, under the logic board and power supply. Craig said he could fix it, "no doubt" and gave me an estimate, which although steep, was worth it to resurrect my wife's computer (and my wife). It took quite a bit of doing, and he had to replace a handful of logic board components, but sonovagun, Craig did get that machine back up. At home I found that the charging circuit still wasnt working right, and gave it back to Craig for more work at no extra charge (he considered it part of the first repair). This time he got it right; Craig promised that my Mac would be "100% as good as new", and this time it was. MEANWHILE… I had my old spare Macbook die on me ("kernel panic"), conveniently the day my Retina machine was ready for pickup. so I brought it with me. Craig's stepson Alex was holding the fort. Alex popped the cover off and within 30 seconds confirmed that the RAM card was bad. He found a good card in another machine of similar vintage in the pile, slid the good card into my machine and it was back up, with twice the RAM it had originally. I almost had to argue with Alex to take the money for the second repair, which was a very reasonable price. In case you have doubts, these guys are the real deal. Dont let the antique store put you off, these guys have the know-how, tools, and test equipment to do very complex component-level repairs that even Apple doesnt do. And BTW, young Alex has proven to be quite the geek himself! I FINALLY have somewhere to bring my Apple products for expert, old-fashioned REPAIR! Thanks, guys.

Very simple operation on the second floor of a great antique shop. Save the over whelming swarm of employees in blue shirts, table tops full of the lastest gagets, and a bar full of young cocky techs that diagnose your computer using a 30 second test. Craig has been working on Apple computers since the company's infancy. He has competitive prices and fixed my display issue on my MacBook in one business day, without the need to send my computer off for an indefinite amount of time as the Apple Store would have done. Although Macs are his specialty, he is also able to help with all makes and models as well. I'll definitely keep Craig, and The Eldest Geek, in mind for my future computer needs. Highly recommend!

Personable, honest, timely, great to do business with

I am writing this review from the laptop, 2 months after it got fixed with Craig the Eldest Geek.
My macbook pro graphics failed and it never booted… it stopped at the grey screen and nothing happens.. When I took to apple store, they refused to work on it as my laptop is customized with an SSD drive in place of the optical drive. Craig took the laptop for fix, and he took his time, but gave it with the perfect fix that I didn't have to look back.
btw he also fixed my iPad2 where the power button was not working..
For mac support, he is the go-to person and you won't regret..

Also it is good to know that he sells pre-used/refurbished computers at affordable prices at the desired configurations.. I would consider buying from him for my next computer needs based on the trust he earned..

These guys are great. I brought them a laptop with a broken power button (which wouldn’t turn on). They figured out the problem (which was something else) and fixed it promptly, and for a very fair fee that was much less than buying a new laptop.

They are located in Mount Vernon but don’t let that scare you if you are in Arlington – they also do house calls.

They provide a six-month warranty on any repair.

They fix any desktop or laptop, including Macs. They can open the case, figure it out, and fix it (including repairs that involve soldering). Their affiliate, Orlogic Repairs, does logic board repairs.

If your laptop RAM or storage is upgradable, they also do that.

TopTech also has used laptops (Mac and PC), which also have a 6-month warranty. Unlike the used laptops on eBay, Amazon Warehouse or Craigslist, with these laptops you know what you are getting and there is someone who will fix it for free if there are problems.

Great job, I could drive one hour again just to have Craig work again, totally worth it. Honest and very responsible.

Amazing service! Great communication. Hes so awesome even offered to deliver it to me because of my crazy schedule!

America needs more businesses like this-people who know what they are doing and who care about their customers.

Craig and Alex are masters of computer repair. I've been using computers since the late 1970s, and these guys are the absolute real deal. In addition to their expertise, they are very friendly, and they make customers feel right at home in their shop.

You don't need any other company to fix your computer. I've dealt with them several times, ALWAYS with positive results. Their fees are MORE than reasonable and their work is of the HIGHEST possible standard-it doesn't get any better than that!

2011 iMac 27inch was really slow. They put in a New HDD and is working like brand new.. They will not scam you on price and quality. Thanks

Highly recommended! Great prices for the work provided. Very informative and recommended programs to enhance performance.

I wanted to replace the graphics card in an HP EliteBook 8540w laptop. I requested estimates for doing the work. Given those who responded, Craig 's estimate for cost and time required to perform the work was the most attractive.

As for the time required to perform the work, around lunchtime on 6 February 2020, I handed it to him and around lunchtime of the next day, I got it from him. As for the cost, the actual cost was less than the estimated cost. I inspected and tested the product (my laptop), it looked good and passed my tests.

In conclusion, for service performance and product quality, I gave him five stars.

The service was completed quickly and efficiently. The technician listened carefully to our computer issue. Great option for computer repairs!

Craig was very responsive and convinced me to come to his shop. He figured the problem out quickly, made an acceptable quote and fixed my MacBook within an hour. Worked well so far. Craig includes a 6 months warranty.

Truly excellent. It takes a lot for me to write a review. The Eldest Geek got my computer fixed in 24 hours, which was super important since it is my work computer and I have upcoming deadlines. The price was reasonable and I couldn’t be happier. Well worth the drive to Alexandria.

These guys were awesome!!! They gave me top dollar for my broken macbook and sold me an even better replacement. They really are apple experts and I would definitely recommend them to anyone that either needs their apple computer/laptop fixed or looking to buy one. Steller customer service!!!

Craig diagnosed my MacBook Air free of charge and once the issues had been explained to me, he then let me know all of my options for repair. Because my computer was already several years old, I had some questions about repairing it versus replacing it with a new one. Craig helped me weigh my options, and ultimately we decided to switch my hard drive into a used MacBook Air of the same year that he had in the shop. At no point during this process did I feel as though his primary interest was to get money out of me. I would recommend them to anyone in need of a computer repair!

After several weeks of the screen on my laptop occasionally flickering when initially turning the computer on, the screen went completely black. The laptop would still power on but I was unable to see anything on the screen. After doing some trouble shooting I realized that I would need a professional to diagnose and fix the problem. I contacted a few local computer repair companies and Craig was the first person who had an available appointment. Craig spoke to me over the phone and provided some initial thoughts as to what might be causing the problem. He told me I could bring the laptop in and he would take a look and provide a free estimate of how much the repairs would cost. I spoke with Craig a few hours after dropping the computer off and he informed me that he had determined that the screen on the laptop needed to be replaced (approximate cost = $150.) He said he would check to see if he had a replacement screen in stock and could have the computer fixed and ready for pick up on Wednesday, if that would work for me. (I dropped the laptop off on Monday at 11 a.m. Craig’s company is closed on Tuesdays.) I explained that I was unavailable on Wednesday and, if possible, would really appreciate it if there was any way that the repair could be made ASAP so I could pick up the computer later on Monday. Craig said he would try to get it finished so I could pick up the computer later that day. Craig called at 4:30 on Monday – the same day I dropped off the computer – to let me know that the laptop screen had been replaced and the laptop was ready for pick up. Craig replaced the laptop screen and I am now able to fully use the laptop again. Very quick and affordable service with straightforward communication as to what to expect with regard to timing and price.

Great service and great people. Knew exactly what they were talking about and were nice enough to explain it to me step by step. Will definitely recommend them to my friends and family for any computer issue in the future.

The Eldest Geek Guys are honest, reliable computer experts with excellent customer service that fixed both an HP laptop and an iPod Touch for me. Located on the 2nd floor of Mt Vernon Antique Center might sound unusual, but once you see their simple yet efficient set-up and get quoted an extremely reasonable price for service, you'll understand the value of low overhead costs.

For someone that has thrown money at cars and boats that were well past their prime, it was refreshing to get an honest and clear assessment of future use/value of my electronic devices from these guys and then decide whether I wanted them serviced. They answered all my questions and were very straightforward and honest about what options I was looking at with my devices. Both the HP laptop and the iPod Touch still had good use/viability and these guys put them both back to prime working order in less than 24 hours.

I wholeheartedly recommend these guys and will only use them in the future to fix my computers/phones/etc.

FYI: closed Tuesdays but open every other day including Saturdays and Sundays. Parking is ample on either side of the building and there is a convenient street behind the building to re-enter traffic safely so you don't have to try to make a left turn out onto the highway.

Professional, friendly and quick. The best part: very affordable and knowledgeable! Good alternative to the Apple Store!

Fast efficient and honest

Staff is very customer service oriented.

Got my computer fixed in two days