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Somehow I completely messed up my Windows 7 operating system on my old Lenovo T430 Thinkpad. Even though I have many years of experience as a web developer, I had… read moreSomehow I completely messed up my Windows 7 operating system on my old Lenovo T430 Thinkpad. Even though I have many years of experience as a web developer, I had no clue how to fix this. I researched as much as I could, but clearly fixing operating systems on laptops is not my forte. Ihad actually bought a laptop from Craig back in October, which is lightning fast, and it was backed by Craig, so Iknew I was getting the real deal. Unfortunately, I haven't had a lot of time to play with, as I couldn't bring it with me to Mexico. For this laptop issue, Craig was able to perform a repair on the operating system and it took about 2 hours to complete. Craig and Alex have the most experience thanany other technician in Washington DC, and I wouldn't even think about bringing my computer to anyone else. read less

So this is going to be a long story. TL;DR: Had a really hard hardware problem, Craig and the gang fixed it and went out of their way to see… read moreSo this is going to be a long story. TL;DR: Had a really hard hardware problem, Craig and the gang fixed it and went out of their way to see to it I got my computer back in perfect condition.

A little while back, I had an HP Probook stop accepting a charge. Simple power supply swap, right? So I tried to fix it myself. That did not help, and actually, chances are excellent that I probably caused greater issues.

Some weeks prior, I had noticed in a local antique mall that there was a computer repair and retail store that had setup shop inside. Not where you'd guess a computer repair place would be, but I had spoken to them about an unrelated issue a couple weeks before my issue and they were helpful.

I brought my Probook in and they gave me a quote range that was very reasonable that slid based on what was damaged. The specific model is not the most common, so parts are hard to get.

Time went by and I was using a backup computer. The guys contacted me and said the computer was ready. I was out of the country at the time, so they held it. When I got back, I paid them for the work and hardware, brought it home, and apparently their hardware supplier gave them an inferior version of the hardware originally in the Probook. It worked, but the performance suffered. I brought it back, and they were able to take it despite my initial delay in picking up. They looked for another component, it was shipped, and it was DOA. So now we have had bad luck with 2 components. Finally, 3rd time, they got a vendor who supplied the correct part, they swapped everything over, and then SENT the computer cross country to me because I was/am not in Alexandria, now.

So to recap, for a great price on what the original job was, they found the problem, fixed the problem, replaced a bad component, replaced another bad component, then sent the computer cross country to California.

The computer is operating as if it were new, and Craig and his team were communicative and helpful every step of the way.

I highly recommend The Eldest Geek to anyone with a potentially difficult computer issue. They warranty their work, they know what they're doing, and I believe they also sell all sorts of computers and accessories if you're in the market, all at very, very reasonable prices. read less

The service was completed quickly and efficiently. The technician listened carefully to our computer issue. Great option for computer repairs!

They have been in constant contact with me about the repair job.

They gave me a free diagnosis and a very reasonable estimate to fix my gaming computer. This is my first time giving a review to anyone. I felt so compelled… read moreThey gave me a free diagnosis and a very reasonable estimate to fix my gaming computer. This is my first time giving a review to anyone. I felt so compelled to do so bc they are awesome. Dont let their location fool you. If you have a computer problem take it there and you will not be disappointed. They go way beyond just fixing your computer! read less

Personable, honest, timely, great to do business with

Seems to know his stuff with computers. Fixed my issue quickly.

Alex is so personable and knowledgeable. He fixed my desktop iMac, gave me a tutorial in the new operating system, and charged me much less than Apple would have. 2… read moreAlex is so personable and knowledgeable. He fixed my desktop iMac, gave me a tutorial in the new operating system, and charged me much less than Apple would have. 2 thumbs up. 5 stars. And the antique shop is a blast, too. read less

Having experience both in a computer repair shop and as a software developer, I can confidently say that The Eldest Geek is the most honest and fair computer repair shop… read moreHaving experience both in a computer repair shop and as a software developer, I can confidently say that The Eldest Geek is the most honest and fair computer repair shop you're likely to find in northern Virginia. If you're not a computer person and are looking for a shop that's going to use their knowledge to help you, and not cheat you, this is the place.

I recently had work done here on a Macbook Pro 15" Retina, through the repair several unexpected problems came up. Craig was easy to communicate with and provided consistent updates on the repair. With the issues that the computer had I would not have been surprised to have gotten a call informing me that the price would be doubling due to the amount of time that had been invested. Through my interactions with Craig and seeing his response to the problems I believe I got a better than normal view of how much integrity this shop is run with.

I'll be returning here for any future work I need done and wouldn't hesitate to advise others of the same. read less

I recently had my McBook trackpad replaced by the Eldest Geek. I was very satisfied with their work. Not many shops were opened during the shutdown but I'm… read moreI recently had my McBook trackpad replaced by the Eldest Geek. I was very satisfied with their work. Not many shops were opened during the shutdown but I'm glad I was able to find them and get my MacBook running again. Thanks Craig! read less

Craig was very responsive and convinced me to come to his shop. He figured the problem out quickly, made an acceptable quote and fixed my MacBook within an hour. Worked… read moreCraig was very responsive and convinced me to come to his shop. He figured the problem out quickly, made an acceptable quote and fixed my MacBook within an hour. Worked well so far. Craig includes a 6 months warranty. read less

He transferred all data from a damaged computer to a new computer. He did it while I waited. I was thoroughly pleased with the results.

MacBookPro was unresponsive. They installed a new battery at a very reasonable price and were extremely knowledgeable and pleasant. I highly recommend them. .

I was in search of hard drive rails that would fit my custom PC and hold my hard drive in place. Though they didn't have them (they don't seem to… read moreI was in search of hard drive rails that would fit my custom PC and hold my hard drive in place. Though they didn't have them (they don't seem to be available anywhere), the gentleman brainstormed different solutions and suggestions and presented an alternative solution using screws, which although the original intention couldn't work, I was able to use those screws in a different manner to secure my hard drive. So ultimately, problem solved! Great service. read less

The Hard Drive went bad on my 1 1/2 year old desktop. I took it to Craig (Oldest Geek) on a Friday and I had it back on Saturday. All… read moreThe Hard Drive went bad on my 1 1/2 year old desktop. I took it to Craig (Oldest Geek) on a Friday and I had it back on Saturday. All my documents were saved and retrieved for me. Super fast and professional service. Awesome job..A+ Rating. Thank you read less

Craig was able to fix my laptop in a day, no hourly charge though it was not an easy fix, I highly recommend The Eldest Geek. Price was… read moreCraig was able to fix my laptop in a day, no hourly charge though it was not an easy fix, I highly recommend The Eldest Geek. Price was very reasonable. They can fix any computer problem ! read less

Got my 2011 MacBook Pro Logic board fixed the best way today.

Quick turnaround and accurate advise.

Would recommend and refer to my friends who are Apple fans to reach out to… read moreGot my 2011 MacBook Pro Logic board fixed the best way today.

Quick turnaround and accurate advise.

Would recommend and refer to my friends who are Apple fans to reach out to Craig for help. read less

This place is in an antique mall, so my expectation of a hi tech atmosphere were put to the test.

That said, these folks did exactly what they said they were… read moreThis place is in an antique mall, so my expectation of a hi tech atmosphere were put to the test.

That said, these folks did exactly what they said they were going to do and did not charge me an arm and a leg. They even found an oddball issue with my computer and fixed that for free.

I've been there a few times now and can say that they are honest and knowledgeable. I've never gone away feeling like I'd been ripped off (which I cannot say about a certain big box extablishment that took me for $300+).

I recommend them whole heartedly. read less

These guys are great. I brought them a laptop with a broken power button (which wouldn’t turn on). They figured out the problem (which was something else) and fixed… read moreThese guys are great. I brought them a laptop with a broken power button (which wouldn’t turn on). They figured out the problem (which was something else) and fixed it promptly, and for a very fair fee that was much less than buying a new laptop.

They are located in Mount Vernon but don’t let that scare you if you are in Arlington – they also do house calls.

They provide a six-month warranty on any repair.

They fix any desktop or laptop, including Macs. They can open the case, figure it out, and fix it (including repairs that involve soldering). Their affiliate, Orlogic Repairs, does logic board repairs.

If your laptop RAM or storage is upgradable, they also do that.

TopTech also has used laptops (Mac and PC), which also have a 6-month warranty. Unlike the used laptops on eBay, Amazon Warehouse or Craigslist, with these laptops you know what you are getting and there is someone who will fix it for free if there are problems. read less

Definitely would recommend the Eldest Geek. I actually gave Mr. Baker a two fold project – transfer files from my old laptop to a new laptop then also try… read moreDefinitely would recommend the Eldest Geek. I actually gave Mr. Baker a two fold project – transfer files from my old laptop to a new laptop then also try to fix the old laptop with the cooling fan error. I couldn’t get the old computer to move past the error message – it would just shut down. I needed the files to work on my college course. Even though it was New Year’s Day, Mr. Baker made himself available to transfer the files within an hour of dropping it off. He communicated throughout the process. He also suggested a better virus protection and loaded it up. Currently he is assessing the status of the old lap and preparing the free estimate on the repair costs. read less

Great service and great people. Knew exactly what they were talking about and were nice enough to explain it to me step by step. Will definitely recommend them to my… read moreGreat service and great people. Knew exactly what they were talking about and were nice enough to explain it to me step by step. Will definitely recommend them to my friends and family for any computer issue in the future. read less

Wow I can never find stores like these! I love to buy old computers I really hope this does not go out of business, whenever I get birthday money I'm… read moreWow I can never find stores like these! I love to buy old computers I really hope this does not go out of business, whenever I get birthday money I'm gonna spent it all there, and my birthdays coming up. read less

Great job, I could drive one hour again just to have Craig work again, totally worth it. Honest and very responsible.

Thank you kindly, your service and knowledge would have been unmatched by any other…I was pleased with my experience.

My computer is still in for repair, but so far I am impressed with Craig’s knowledge and care and kindness. Looking forward to working with him more.

Originally, I took my Macbook Air to a different business, and after they told me it wasn't fixable, Craig said he could handle it! When I brought it in, he… read moreOriginally, I took my Macbook Air to a different business, and after they told me it wasn't fixable, Craig said he could handle it! When I brought it in, he opened the laptop directly in front of me, showed me the water damage that I hadn't seen on my own, and was extremely helpful/knowledgeable. I enjoyed listening to him tell me stories while he assessed my broken laptop, and in the end, he gave me an excellent deal! The next time I have computer troubles (hopefully not anytime soon), I know where to come! Thank you, Craig!! read less

Stuck to his price even though it required a little more work.