I will be returning to Top Tech for any future computer problems and recommending their services to anyone having issues. About a month ago, I woke up one morning… read moreI will be returning to Top Tech for any future computer problems and recommending their services to anyone having issues. About a month ago, I woke up one morning unable to power on my 4-5 year old laptop. Having a Geek Squad service coverage, I first took it to Best Buy to have them take a look. A costly, risky solution was offered, but I wasn’t fully convinced it was the only option. After doing some research, I found Top Tech/The Eldest Geek and, impressed by reviews, decided to give them a call. I spoke with Alex, and after describing my problem and giving him my model information, he immediately gave me 3 or 4 possible issues that could be preventing my computer to start. It was evident that this guy knew his “you know what,” so I took a ride out to the Top Tech offices the next day for a free diagnostic.In about 5 minutes, Alex found what the issue was and gave me an estimate, which would be for the actual work only and not a part that needed to be replaced. A few days later, he called and said it was all ready to go. The computer is now running better than before and Alex even replaced some loose screws free of charge, so it feels sturdier as well. All of this was done at a fraction of what Geek Squad was suggesting, which I’m not even sure would have worked and kept my data intact – something I stressed the importance of to Alex.Since having this repair, I have also turned to Top Tech to complete a data transfer and replace a broken screen on my brother’s laptop. If you’re having a problem and feel like all hope is lost, give Top Tech a call. Their services helped me to avoid a major business and personal setback. read less

My computer is still in for repair, but so far I am impressed with Craig’s knowledge and care and kindness. Looking forward to working with him more.

Personable, honest, timely, great to do business with

If you are looking for exceptional skill, long experience, fair price and are willing to look for value, not ambiance, you have found it. Craig is exceptional. Craig knows what… read moreIf you are looking for exceptional skill, long experience, fair price and are willing to look for value, not ambiance, you have found it. Craig is exceptional. Craig knows what he is doing, can solve the unsolvable problems and is fun, as well SIX STARS read less

Great job, I could drive one hour again just to have Craig work again, totally worth it. Honest and very responsible.

My macbook pro 2011’s logic board died, and of course apple failed to notify people they were fixing it for free up until literally this year. Craig worked on the… read moreMy macbook pro 2011’s logic board died, and of course apple failed to notify people they were fixing it for free up until literally this year. Craig worked on the repair, and while at it also upgraded my RAM and hardrive to an SSD for a very reasonable price. It roars like a lion now, couldnt be happier. Basically got a brand new mac for a quarter of the price

For mac issues, definitely reach out to this shop. read less

Somehow I completely messed up my Windows 7 operating system on my old Lenovo T430 Thinkpad. Even though I have many years of experience as a web developer, I had… read moreSomehow I completely messed up my Windows 7 operating system on my old Lenovo T430 Thinkpad. Even though I have many years of experience as a web developer, I had no clue how to fix this. I researched as much as I could, but clearly fixing operating systems on laptops is not my forte. Ihad actually bought a laptop from Craig back in October, which is lightning fast, and it was backed by Craig, so Iknew I was getting the real deal. Unfortunately, I haven't had a lot of time to play with, as I couldn't bring it with me to Mexico. For this laptop issue, Craig was able to perform a repair on the operating system and it took about 2 hours to complete. Craig and Alex have the most experience thanany other technician in Washington DC, and I wouldn't even think about bringing my computer to anyone else. read less

These guys were awesome!!! They gave me top dollar for my broken macbook and sold me an even better replacement. They really are apple experts and I would definitely recommend… read moreThese guys were awesome!!! They gave me top dollar for my broken macbook and sold me an even better replacement. They really are apple experts and I would definitely recommend them to anyone that either needs their apple computer/laptop fixed or looking to buy one. Steller customer service!!! read less

Have an older iMac I wanted to repair and he was the only person who would work with me. He gave me honest feedback and a variety of options on… read moreHave an older iMac I wanted to repair and he was the only person who would work with me. He gave me honest feedback and a variety of options on how I wanted to proceed with estimates and pros/cons for each. This gent is now my go-to repair man for all computer issues. read less

Very simple operation on the second floor of a great antique shop. Save the over whelming swarm of employees in blue shirts, table tops full of the lastest gagets,… read moreVery simple operation on the second floor of a great antique shop. Save the over whelming swarm of employees in blue shirts, table tops full of the lastest gagets, and a bar full of young cocky techs that diagnose your computer using a 30 second test. Craig has been working on Apple computers since the company's infancy. He has competitive prices and fixed my display issue on my MacBook in one business day, without the need to send my computer off for an indefinite amount of time as the Apple Store would have done. Although Macs are his specialty, he is also able to help with all makes and models as well. I'll definitely keep Craig, and The Eldest Geek, in mind for my future computer needs. Highly recommend! read less

They have been in constant contact with me about the repair job.

Responded quicker than I could put my phone down. We also ready to get the job done. Highly recommended!

Craig is very good. I highly recommend him and his services. His fee is also very reasonable and he keeps his word on his quote.

Having experience both in a computer repair shop and as a software developer, I can confidently say that The Eldest Geek is the most honest and fair computer repair shop… read moreHaving experience both in a computer repair shop and as a software developer, I can confidently say that The Eldest Geek is the most honest and fair computer repair shop you're likely to find in northern Virginia. If you're not a computer person and are looking for a shop that's going to use their knowledge to help you, and not cheat you, this is the place.I recently had work done here on a Macbook Pro 15" Retina, through the repair several unexpected problems came up. Craig was easy to communicate with and provided consistent updates on the repair. With the issues that the computer had I would not have been surprised to have gotten a call informing me that the price would be doubling due to the amount of time that had been invested. Through my interactions with Craig and seeing his response to the problems I believe I got a better than normal view of how much integrity this shop is run with.I'll be returning here for any future work I need done and wouldn't hesitate to advise others of the same. read less

Wow I can never find stores like these! I love to buy old computers I really hope this does not go out of business, whenever I get birthday money I'm… read moreWow I can never find stores like these! I love to buy old computers I really hope this does not go out of business, whenever I get birthday money I'm gonna spent it all there, and my birthdays coming up. read less

Craig did an outstanding job of repairing my Mac in a very timely fashion. He is knowledgable and efficient. I really appreciated his expertise. I highly recommend him.

Definitely would recommend the Eldest Geek. I actually gave Mr. Baker a two fold project – transfer files from my old laptop to a new laptop then also try… read moreDefinitely would recommend the Eldest Geek. I actually gave Mr. Baker a two fold project – transfer files from my old laptop to a new laptop then also try to fix the old laptop with the cooling fan error. I couldn’t get the old computer to move past the error message – it would just shut down. I needed the files to work on my college course. Even though it was New Year’s Day, Mr. Baker made himself available to transfer the files within an hour of dropping it off. He communicated throughout the process. He also suggested a better virus protection and loaded it up. Currently he is assessing the status of the old lap and preparing the free estimate on the repair costs. read less

These guys are great. If you still value the importance of supporting family businesses and appreciate years of experience that these guys have, then this is the place to go… read moreThese guys are great. If you still value the importance of supporting family businesses and appreciate years of experience that these guys have, then this is the place to go with your computer problems. They were quick at diagnosing the problem with my laptop, finding a solution, fixing the problem, explaining everything (and more), and charging a very reasonabe fee. You can't go wrong with avoiding big chain store shops and going with these guys instead. read less

Thank you kindly, your service and knowledge would have been unmatched by any other…I was pleased with my experience.

I was in search of hard drive rails that would fit my custom PC and hold my hard drive in place. Though they didn't have them (they don't seem to… read moreI was in search of hard drive rails that would fit my custom PC and hold my hard drive in place. Though they didn't have them (they don't seem to be available anywhere), the gentleman brainstormed different solutions and suggestions and presented an alternative solution using screws, which although the original intention couldn't work, I was able to use those screws in a different manner to secure my hard drive. So ultimately, problem solved! Great service. read less

Craig diagnosed my MacBook Air free of charge and once the issues had been explained to me, he then let me know all of my options for repair. Because my… read moreCraig diagnosed my MacBook Air free of charge and once the issues had been explained to me, he then let me know all of my options for repair. Because my computer was already several years old, I had some questions about repairing it versus replacing it with a new one. Craig helped me weigh my options, and ultimately we decided to switch my hard drive into a used MacBook Air of the same year that he had in the shop. At no point during this process did I feel as though his primary interest was to get money out of me. I would recommend them to anyone in need of a computer repair! read less

I would give him 5 stars but he told me my hard drive was fried and couldn’t be fixed by him. But at least he didn’t charge me for that,… read moreI would give him 5 stars but he told me my hard drive was fried and couldn’t be fixed by him. But at least he didn’t charge me for that, as some might have! read less

They do communicate & follow up with stuff, which is good.

These folks are amazing. I have used him in the past to fix my computer, which he did and he made it better than it was before I took it… read moreThese folks are amazing. I have used him in the past to fix my computer, which he did and he made it better than it was before I took it to him. I recently purchased a computer from him and got such a great deal. They are very knowledgeable and explain things on a level I can understand. I would definitely use them again and I highly recommend these folks. read less

America needs more businesses like this-people who know what they are doing and who care about their customers.Craig and Alex are masters of computer repair. I've been using computers since… read moreAmerica needs more businesses like this-people who know what they are doing and who care about their customers.Craig and Alex are masters of computer repair. I've been using computers since the late 1970s, and these guys are the absolute real deal. In addition to their expertise, they are very friendly, and they make customers feel right at home in their shop.You don't need any other company to fix your computer. I've dealt with them several times, ALWAYS with positive results. Their fees are MORE than reasonable and their work is of the HIGHEST possible standard-it doesn't get any better than that! read less

The Hard Drive went bad on my 1 1/2 year old desktop. I took it to Craig (Oldest Geek) on a Friday and I had it back on Saturday. All… read moreThe Hard Drive went bad on my 1 1/2 year old desktop. I took it to Craig (Oldest Geek) on a Friday and I had it back on Saturday. All my documents were saved and retrieved for me. Super fast and professional service. Awesome job..A+ Rating. Thank you read less

In case you're like me and find yourself wondering…hmmm…is this legit? A computer repair shop in the crowded corner of a dilapidated antique mall? Yes, it's legit. I've brought two… read moreIn case you're like me and find yourself wondering…hmmm…is this legit? A computer repair shop in the crowded corner of a dilapidated antique mall? Yes, it's legit. I've brought two separate computers here and had excellent service both times. Once to have fan installed in a Dell all-in-one computer; the other to (ultimately) have a new hard drive installed. Second time took a little longer than either of us expected. (It happens.) But, any time I called for a status update, I got an immediate response and full update. And, even though the job ended up being more extensive than originally thought, they stuck with their estimate. I have recommended this place to neighbors, and happily do so to Yelpers as well. read less