The service was completed quickly and efficiently. The technician listened carefully to our computer issue. Great option for computer repairs!

Craig is very good. I highly recommend him and his services.
His fee is also very reasonable and he keeps his word on his quote.

So this is going to be a long story. TL;DR: Had a really hard hardware problem, Craig and the gang fixed it and went out of their way to see… read moreSo this is going to be a long story. TL;DR: Had a really hard hardware problem, Craig and the gang fixed it and went out of their way to see to it I got my computer back in perfect condition.

A little while back, I had an HP Probook stop accepting a charge. Simple power supply swap, right? So I tried to fix it myself. That did not help, and actually, chances are excellent that I probably caused greater issues.

Some weeks prior, I had noticed in a local antique mall that there was a computer repair and retail store that had setup shop inside. Not where you'd guess a computer repair place would be, but I had spoken to them about an unrelated issue a couple weeks before my issue and they were helpful.

I brought my Probook in and they gave me a quote range that was very reasonable that slid based on what was damaged. The specific model is not the most common, so parts are hard to get.

Time went by and I was using a backup computer. The guys contacted me and said the computer was ready. I was out of the country at the time, so they held it. When I got back, I paid them for the work and hardware, brought it home, and apparently their hardware supplier gave them an inferior version of the hardware originally in the Probook. It worked, but the performance suffered. I brought it back, and they were able to take it despite my initial delay in picking up. They looked for another component, it was shipped, and it was DOA. So now we have had bad luck with 2 components. Finally, 3rd time, they got a vendor who supplied the correct part, they swapped everything over, and then SENT the computer cross country to me because I was/am not in Alexandria, now.

So to recap, for a great price on what the original job was, they found the problem, fixed the problem, replaced a bad component, replaced another bad component, then sent the computer cross country to California.

The computer is operating as if it were new, and Craig and his team were communicative and helpful every step of the way.

I highly recommend The Eldest Geek to anyone with a potentially difficult computer issue. They warranty their work, they know what they're doing, and I believe they also sell all sorts of computers and accessories if you're in the market, all at very, very reasonable prices. read less

VERY helpful…will most certainly use them again and recommend to others

Craig was able to repair my MAC book from water damage. Saved me considerable $$$. Would use and recommend their services again!!!

They do communicate & follow up with stuff, which is good.

The Hard Drive went bad on my 1 1/2 year old desktop. I took it to Craig (Oldest Geek) on a Friday and I had it back on Saturday. All… read moreThe Hard Drive went bad on my 1 1/2 year old desktop. I took it to Craig (Oldest Geek) on a Friday and I had it back on Saturday. All my documents were saved and retrieved for me. Super fast and professional service. Awesome job..A+ Rating. Thank you read less

GREAT, very patience, return calls and text timely. Very knowledgeable about Windows 7.

These guys are great. If you still value the importance of supporting family businesses and appreciate years of experience that these guys have, then this is the place to go… read moreThese guys are great. If you still value the importance of supporting family businesses and appreciate years of experience that these guys have, then this is the place to go with your computer problems. They were quick at diagnosing the problem with my laptop, finding a solution, fixing the problem, explaining everything (and more), and charging a very reasonabe fee. You can't go wrong with avoiding big chain store shops and going with these guys instead. read less

Excellent experience- my HP laptop died & after assessing the situation, they were able to sell me another laptop & transfer my data. I'm so happy to have discovered them,… read moreExcellent experience- my HP laptop died & after assessing the situation, they were able to sell me another laptop & transfer my data. I'm so happy to have discovered them, now I know where to go for tech solutions. read less

Great job, I could drive one hour again just to have Craig work again, totally worth it. Honest and very responsible.

Work was quick and just as promised. Very satisfied and will return next time I need work done on my computer!

I am a small business owner and had some trouble with my main computer at work and I was going to miss payroll for my staff as well as not… read moreI am a small business owner and had some trouble with my main computer at work and I was going to miss payroll for my staff as well as not be able to fill a customer's order and Craig and his team saved the day! I am in home improvement and computers are my area of comfort. Craig took his time to help me understand what was happening and what he could do. His price was the best around and I am glad to have found them! I came to the shop and the staff put other things they had going on hold to help me and a few minutes later my computer was fixed! This team gets an A+ across the board! I will use them for all my computer needs! Craig is also helping me put together a website at extremely reasonable price! read less

Great service and great people. Knew exactly what they were talking about and were nice enough to explain it to me step by step. Will definitely recommend them to my… read moreGreat service and great people. Knew exactly what they were talking about and were nice enough to explain it to me step by step. Will definitely recommend them to my friends and family for any computer issue in the future. read less

Let me keep this simple: based on my experience, Craig will 1) fix your computer, no matter what the problem is, 2) do a better job than Best Buy’s “Geek… read moreLet me keep this simple: based on my experience, Craig will 1) fix your computer, no matter what the problem is, 2) do a better job than Best Buy’s “Geek Squad” for a fraction of the price, and 3) let you know ahead of time exactly how he will fix it and give you an estimate that will have you smiling. I have found the computer guy for all of my computers! read less

Responded quicker than I could put my phone down. We also ready to get the job done. Highly recommended!

My computer was fixed in a timely manner and it works.

Having experience both in a computer repair shop and as a software developer, I can confidently say that The Eldest Geek is the most honest and fair computer repair shop… read moreHaving experience both in a computer repair shop and as a software developer, I can confidently say that The Eldest Geek is the most honest and fair computer repair shop you're likely to find in northern Virginia. If you're not a computer person and are looking for a shop that's going to use their knowledge to help you, and not cheat you, this is the place.

I recently had work done here on a Macbook Pro 15" Retina, through the repair several unexpected problems came up. Craig was easy to communicate with and provided consistent updates on the repair. With the issues that the computer had I would not have been surprised to have gotten a call informing me that the price would be doubling due to the amount of time that had been invested. Through my interactions with Craig and seeing his response to the problems I believe I got a better than normal view of how much integrity this shop is run with.

I'll be returning here for any future work I need done and wouldn't hesitate to advise others of the same. read less

Craig quickly identified the problem with my Gateway and fixed it at a very reasonable price. He went further to recommend technical fixes to prevent future problems, many of… read moreCraig quickly identified the problem with my Gateway and fixed it at a very reasonable price. He went further to recommend technical fixes to prevent future problems, many of which I could do for free, and even offered solid advice on possible future tech purchases. I plan to use him as my go-to guy for all tech needs. read less

Thank you kindly, your service and knowledge would have been unmatched by any other…I was pleased with my experience.

He transferred all data from a damaged computer to a new computer. He did it while I waited. I was thoroughly pleased with the results.

MacBookPro was unresponsive. They installed a new battery at a very reasonable price and were extremely knowledgeable and pleasant. I highly recommend them. .

He hasn’t actually worked on my computer, yet. We’re setting up an appointment.

Great service, very knowledgable, has kept me and my family from wasting money on waisted repairs and sold us used computers which have and are still serving us well. When… read moreGreat service, very knowledgable, has kept me and my family from wasting money on waisted repairs and sold us used computers which have and are still serving us well. When I’m in a computer pinch, craig is the first person I go to. read less

They have been in constant contact with me about the repair job.

I recently had my McBook trackpad replaced by the Eldest Geek. I was very satisfied with their work. Not many shops were opened during the shutdown but I'm… read moreI recently had my McBook trackpad replaced by the Eldest Geek. I was very satisfied with their work. Not many shops were opened during the shutdown but I'm glad I was able to find them and get my MacBook running again. Thanks Craig! read less

Truly excellent. It takes a lot for me to write a review. The Eldest Geek got my computer fixed in 24 hours, which was super important since it is my… read moreTruly excellent. It takes a lot for me to write a review. The Eldest Geek got my computer fixed in 24 hours, which was super important since it is my work computer and I have upcoming deadlines. The price was reasonable and I couldn’t be happier. Well worth the drive to Alexandria. read less