This place is in an antique mall, so my expectation of a hi tech atmosphere were put to the test.

That said, these folks did exactly what they said they were… read moreThis place is in an antique mall, so my expectation of a hi tech atmosphere were put to the test.

That said, these folks did exactly what they said they were going to do and did not charge me an arm and a leg. They even found an oddball issue with my computer and fixed that for free.

I've been there a few times now and can say that they are honest and knowledgeable. I've never gone away feeling like I'd been ripped off (which I cannot say about a certain big box extablishment that took me for $300+).

I recommend them whole heartedly. read less

Craig was amazing. Quality work and quick! I will be taking all of my computers to him when they need fixing. He really knows computers! I have a macbook air… read moreCraig was amazing. Quality work and quick! I will be taking all of my computers to him when they need fixing. He really knows computers! I have a macbook air and the screen was completely removed from the keyboard. He was able to fix it the same day and it works it perfectly now! His prices are also extremely reasonable. Craig was a pleasure and to talk to and I really appreciate his work. read less

I used The Eldest Geek guys for several items including an HP laptop and an iPod Touch and I am very impressed with not only their capabilities as computer experts… read moreI used The Eldest Geek guys for several items including an HP laptop and an iPod Touch and I am very impressed with not only their capabilities as computer experts but also their integrity and reliability. The Eldest Geek guys were easy to find: their shop is on the 2nd floor inside the Mount Vernon Antique Store at 8101 Richmond Hwy in Alexandria. That might sound unusual to some, but when you see their simple set-up, it makes a lot of sense since they are keeping their overhead costs super low. Parking is ample on either side of the building. Turning left out of there onto Richmond Hwy is not recommended by me, but there is a convenient street behind the building that moots the need to do so. FYI: they are closed on Tuesdays, but open every other day, including Saturdays and Sundays. The Geek guys have excellent customer service and make sure you and they are on the same page about what service is being done. They are very forthcoming/honest about whether your computer is worth updating/pouring money into, which was much appreciated coming from someone who has poured way too much money into cars and boats that were well past their prime. They quoted me a reasonable price and a quick completion-of-services timeframe which were met accordingly. My HP laptop was swamped with malware/adware/u-name-it-ware and it needed to be wiped clean and restored to its beginning functionality and, this time, have the proper and most-up-to-date anti-wares installed to help keep most–of course, not all since the expert malware producers out in the world are ever-clever and quite productive–of the bad-wares at bay. They explained very clearly what the best antiwares were for that type of laptop and I went with their recommendations. The laptop is being dedicated to playing Minecraft, Clash of Clans, etc and many other seemingly badware-magnet games/apps/etc someone wants to play and all of it is up and running smoothly. As for the iPod Touch, we were locked out for a number of days due to failed password attempts and, on top of that, I wasn’t sure if it was worth keeping. The Geek guys clearly explained the value it still had and it was ideal for the purposes I needed it for and it was fixed on the spot and is performing its functions ideally. The Eldest Geek is a business that we will be using and recommending from now on. read less

He hasn’t actually worked on my computer, yet. We’re setting up an appointment.

Great job, I could drive one hour again just to have Craig work again, totally worth it. Honest and very responsible.

Craig is my go-to guy whenever I have a computer problem–Mac or PC. He is always honest and up front about what might be wrong, how much it might cost… read moreCraig is my go-to guy whenever I have a computer problem–Mac or PC. He is always honest and up front about what might be wrong, how much it might cost to fix it and offers handy suggestions of what to do next.
i have bought a refurbished Mac from him and it has worked flawlessly from Day One. He even transferred all my data from my old Mac.
I have recommended him to many friends and every one has reported that they had a good experience, too.
I'll be seeing him this week with a new battery issue and I'm sure he'll find a solution for me quickly and at a reasonable price.
To heck with those self-annointed, arrogant "Geniuses," I'm a Geek fan through and through. read less

Craig was very responsive and convinced me to come to his shop. He figured the problem out quickly, made an acceptable quote and fixed my MacBook within an hour. Worked… read moreCraig was very responsive and convinced me to come to his shop. He figured the problem out quickly, made an acceptable quote and fixed my MacBook within an hour. Worked well so far. Craig includes a 6 months warranty. read less

He transferred all data from a damaged computer to a new computer. He did it while I waited. I was thoroughly pleased with the results.

Don’t be fooled by his lack of a storefront. He is the real deal and you will feel lucky and glad you found him. After a liquid spill… read moreDon’t be fooled by his lack of a storefront. He is the real deal and you will feel lucky and glad you found him. After a liquid spill on my MacBook Pro 2012 model I went to MicroCenter � did not even consider the high priced Apple store. Microcenter wanted $70 just to check it out and the repair would take at least 3 to 5 days. Granted in the unibody Mac the keyboard is actually the bottom layer and is viewed as a “difficult repair.” (I am an electrical engineer and considered doing it myself)

Craig took the case off while I was waiting and diagnosed that it was just the keyboard, no liquid damage to logic boards. I left the laptop and shortly after I got home Craig called to say it was ready for pickup. I could have just had a long lunch and saved on travel time. The MacBook works great, but if there was a problem he guarantees his work. He replaced only what was needed so the material cost is low and his low overhead keeps costs at a relative bargain. In these days of mostly disappointing service Craig was one of the few good experiences I have had with service in a long time. read less

I wanted to replace the graphics card in an HP EliteBook 8540w laptop. I requested estimates for doing the work. Given those who responded, Craig 's estimate for cost and… read moreI wanted to replace the graphics card in an HP EliteBook 8540w laptop. I requested estimates for doing the work. Given those who responded, Craig 's estimate for cost and time required to perform the work was the most attractive.

As for the time required to perform the work, around lunchtime on 6 February 2020, I handed it to him and around lunchtime of the next day, I got it from him. As for the cost, the actual cost was less than the estimated cost. I inspected and tested the product (my laptop), it looked good and passed my tests.

In conclusion, for service performance and product quality, I gave him five stars. read less

America needs more businesses like this-people who know what they are doing and who care about their customers.

Craig and Alex are masters of computer repair. I've been using computers since… read moreAmerica needs more businesses like this-people who know what they are doing and who care about their customers.

Craig and Alex are masters of computer repair. I've been using computers since the late 1970s, and these guys are the absolute real deal. In addition to their expertise, they are very friendly, and they make customers feel right at home in their shop.

You don't need any other company to fix your computer. I've dealt with them several times, ALWAYS with positive results. Their fees are MORE than reasonable and their work is of the HIGHEST possible standard-it doesn't get any better than that! read less

Definitely would recommend the Eldest Geek. I actually gave Mr. Baker a two fold project – transfer files from my old laptop to a new laptop then also try… read moreDefinitely would recommend the Eldest Geek. I actually gave Mr. Baker a two fold project – transfer files from my old laptop to a new laptop then also try to fix the old laptop with the cooling fan error. I couldn’t get the old computer to move past the error message – it would just shut down. I needed the files to work on my college course. Even though it was New Year’s Day, Mr. Baker made himself available to transfer the files within an hour of dropping it off. He communicated throughout the process. He also suggested a better virus protection and loaded it up. Currently he is assessing the status of the old lap and preparing the free estimate on the repair costs. read less

Craig was able to repair my MAC book from water damage. Saved me considerable $$$. Would use and recommend their services again!!!

Craig is very good. I highly recommend him and his services.
His fee is also very reasonable and he keeps his word on his quote.

Stuck to his price even though it required a little more work.

The Hard Drive went bad on my 1 1/2 year old desktop. I took it to Craig (Oldest Geek) on a Friday and I had it back on Saturday. All… read moreThe Hard Drive went bad on my 1 1/2 year old desktop. I took it to Craig (Oldest Geek) on a Friday and I had it back on Saturday. All my documents were saved and retrieved for me. Super fast and professional service. Awesome job..A+ Rating. Thank you read less

I messed up my iMac by thinking it would be easy to swap out my hard drive for an SSD. Everything went well, until it didn't… My display stopped working… read moreI messed up my iMac by thinking it would be easy to swap out my hard drive for an SSD. Everything went well, until it didn't… My display stopped working and the hard drive wasn't detected.

These guys know what they are doing and kept in the loop throughout the entire process. I'll definitely bring my Apple products here from now on. Take your Mac to the Apple Store if you want to pay double (if not more), The Eldest Geek has earned my highest respect. Job well done gentlemen! read less

Work was quick and just as promised. Very satisfied and will return next time I need work done on my computer!

The Top Tech team was very knowledgeable and professional. They were able to quickly identify the problem and provide an accurate quote. They replaced my son’s Mac-book Pro monitor in… read moreThe Top Tech team was very knowledgeable and professional. They were able to quickly identify the problem and provide an accurate quote. They replaced my son’s Mac-book Pro monitor in just a few days and provided us a 6 month warranty. We went to several repair companies prior to using thumbtack to locate a viable tech. I am very pleased with the outcome and I highly recommend this business. read less

If you are looking for exceptional skill, long experience, fair price and are willing to look for value, not ambiance, you have found it. Craig is exceptional. Craig knows what… read moreIf you are looking for exceptional skill, long experience, fair price and are willing to look for value, not ambiance, you have found it. Craig is exceptional. Craig knows what he is doing, can solve the unsolvable problems and is fun, as well SIX STARS read less

GREAT, very patience, return calls and text timely. Very knowledgeable about Windows 7.

My macbook pro 2011’s logic board died, and of course apple failed to notify people they were fixing it for free up until literally this year. Craig worked on the… read moreMy macbook pro 2011’s logic board died, and of course apple failed to notify people they were fixing it for free up until literally this year. Craig worked on the repair, and while at it also upgraded my RAM and hardrive to an SSD for a very reasonable price. It roars like a lion now, couldnt be happier. Basically got a brand new mac for a quarter of the price

For mac issues, definitely reach out to this shop. read less

A little unusual setting, but very knowledgeable, straightforward, and helpful. Price was reasonable. The only problem was the repair did not hold and the laptop hinge popped after two days.

These folks are amazing. I have used him in the past to fix my computer, which he did and he made it better than it was before I took it… read moreThese folks are amazing. I have used him in the past to fix my computer, which he did and he made it better than it was before I took it to him. I recently purchased a computer from him and got such a great deal. They are very knowledgeable and explain things on a level I can understand. I would definitely use them again and I highly recommend these folks. read less

Seems to know his stuff with computers. Fixed my issue quickly.

In case you're like me and find yourself wondering…hmmm…is this legit? A computer repair shop in the crowded corner of a dilapidated antique mall? Yes, it's legit. I've brought two… read moreIn case you're like me and find yourself wondering…hmmm…is this legit? A computer repair shop in the crowded corner of a dilapidated antique mall? Yes, it's legit. I've brought two separate computers here and had excellent service both times. Once to have fan installed in a Dell all-in-one computer; the other to (ultimately) have a new hard drive installed. Second time took a little longer than either of us expected. (It happens.) But, any time I called for a status update, I got an immediate response and full update. And, even though the job ended up being more extensive than originally thought, they stuck with their estimate. I have recommended this place to neighbors, and happily do so to Yelpers as well. read less

These guys are great. If you still value the importance of supporting family businesses and appreciate years of experience that these guys have, then this is the place to go… read moreThese guys are great. If you still value the importance of supporting family businesses and appreciate years of experience that these guys have, then this is the place to go with your computer problems. They were quick at diagnosing the problem with my laptop, finding a solution, fixing the problem, explaining everything (and more), and charging a very reasonabe fee. You can't go wrong with avoiding big chain store shops and going with these guys instead. read less